Norxe partners with MC&S to provide repair and service support to customers in Germany, Netherlands, Belgium, Luxembourg, Austria, Poland and the Czech Republic.
Fredrikstad, Norway, 12th March 2019. The Norwegian projector manufacturer Norxe announced today that it has signed a Service Agreement with MC&S Medical Care & Support GmbH (MC&S) in Germany to provide repair and service support for Norxe’s products in Germany, Netherlands, Belgium, Luxembourg, Austria, Poland & the Czech Republic.
Norxe designs, manufactures and markets high quality projectors for demanding applications. Norxe’s business is growing rapidly across Europe. Subsequently they have decided to work with designated service partners to ensure their customers’ expectations are handled quickly and efficiently. MC&S is an established projector service provider in Germany and offers similar services for a number of other brands. Integral to the partnership, Norxe will provide regular in depth product training to MC&S engineers. MC&S will stock spare parts for all products.
Raymond Pachall, Managing Director at MC&S commented: “MC&S is delighted to be working with Norxe both within our region & beyond. We are committed to providing Norxe customers with fast & efficient repair & service.”
“This service agreement covers Germany, Netherlands, Belgium, Luxembourg, Austria, Poland and the Czech Republic” added Pål Espen Ruud, Service Manager, at Norxe. “All of Norxe’s projectors are included in this agreement. We are very excited to have MC&S as a partner – their skills will help us fulfil our commitment to provide customers with the very best service.”
MC&S Medical Care & Support GmbH has been in business for over 20 years. During this time it has successfully established itself as a renown service provider for multimedia products within Germany and beyond.
Based in Langenfeld, Germany MC&S operates a policy of continuous quality improvement. The company is certified according to DIN EN ISO 9001 and BS OHSAS 1800 standards and prides itself on providing superior levels of customer service.